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Online reviews; The good the bad and the downright rude

Updated: Feb 7, 2022

We all remember the days when comment boxes at the reception of a hotel were only used by those who truly had something to say or the very few who simply could be bothered standing there with people watching while they filled out those tiny cards to slip in the slot. Gone are the days where restaurants asked you at the end of your meal to fill out a short satisfaction survey in order that they could improve their services.